APA

HARRINGTON H. J., . (1987). THE IMPROVEMENT PROCESS: HOW AMERICA'S LEADING COMPANIESIMPROVE QUALITY. NEW YORK ; MEXICO: MCGRAW-HILL.

Chicago

HARRINGTON H JAMES, . 1987. THE IMPROVEMENT PROCESS: HOW AMERICA'S LEADING COMPANIESIMPROVE QUALITY. NEW YORK ; MEXICO: MCGRAW-HILL.

Harvard

HARRINGTON H. J., . (1987). THE IMPROVEMENT PROCESS: HOW AMERICA'S LEADING COMPANIESIMPROVE QUALITY. NEW YORK ; MEXICO: MCGRAW-HILL.

MLA

HARRINGTON H JAMES, . THE IMPROVEMENT PROCESS: HOW AMERICA'S LEADING COMPANIESIMPROVE QUALITY. NEW YORK ; MEXICO: MCGRAW-HILL. 1987.