@book{11032,
	author = {MARTIN, KAREN. and OSTERLING, MIKE.},
	title = {METRICS-BASED PROCESS MAPPING : },
	publisher = {CRC PRESS},
	year = {\\\\},
	address = {BOCA RATON, FL., USA: },
	note = {SISTEMA REQUERIDO : HERRAMIENTA CREADA PARA PC'S QUE OPERAN CON EXCEL 2003 Y VERSIONES POSTERIORES.}
}