@book{11170,
	author = {MADRIGAL TORRES, BERTA ERMILA. and BALTAZAR SILVA, ADRIANA, COLAB.},
	title = {HABILIDADES DIRECTIVAS/ },
	publisher = {MCGRAW-HILL},
	year = {2009},
	series = {SERIE MCGRAW-HILL EDUCACION},
	address = {MEXICO: },
	edition = {2}
}