@book{11616,
	author = {PEÑA OCAÑA, PAOLA DEL CARMEN.},
	title = {ADECUACION DE DOCUMENTOS PARA LA IMPLEMENTACION DEL NQMS (NESTLE QUALITY MANAGEMENT SYSTEM)/ },
	publisher = {LA AUTORA},
	year = {2010},
	address = {TUXTLA GUTIERREZ, CHIAPAS: }
}