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  <titleInfo>
    <title>CALIDAD Y SERVICIO</title>
    <subTitle>MODELO PARA MEJORAR LA COMPETITIVIDAD EN EL SERVICIO DE GUIAS DE TURISTAS EN QUINTANA ROO</subTitle>
  </titleInfo>
  <name type="personal">
    <namePart>ZARRAGA CANO, LUCILA.</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <typeOfResource/>
  <originInfo>
    <place>
      <placeTerm type="text">MEXICO</placeTerm>
    </place>
    <publisher>UNIVERSIDAD DEL CARIBE</publisher>
    <dateIssued>2012</dateIssued>
    <edition>1</edition>
    <issuance/>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">spa</languageTerm>
  </language>
  <physicalDescription>
    <extent>165 P. 23 CM.</extent>
  </physicalDescription>
  <note type="statement of responsibility">LUCILA ZARRAGA CANO.</note>
  <note>INCLUYE BIBLIOGRAFIAS.</note>
  <note>2</note>
  <subject>
    <topic>TURISMO -- QUINTANA ROO</topic>
  </subject>
  <subject>
    <topic>VIAJES -- GUIAS</topic>
  </subject>
  <classification authority="lcc">338.4791097267 Z37</classification>
  <identifier type="isbn">978-607-401-656-7</identifier>
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    <recordCreationDate encoding="marc">241215</recordCreationDate>
    <recordChangeDate encoding="iso8601">20250115012104.0</recordChangeDate>
    <recordIdentifier source="OSt">ITTG13629</recordIdentifier>
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