@book{13534,
	author = {FLORES DE GORTARI, SERGIO. and OROZCO GUTIERREZ, EMILIANO, COAUT.},
	title = {COMUNICACION ADMINISTRATIVA EFECTIVA E INTEGRAL/ },
	publisher = {TRILLAS},
	year = {2010},
	address = {MEXICO: },
	edition = {2A. ED., REIMPR. DEL 2010}
}