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  <titleInfo>
    <title>MARKETING DE SERVICIOS</title>
    <subTitle>PERSONAL, TECNOLOGIA Y ESTRATEGIA</subTitle>
  </titleInfo>
  <name type="personal">
    <namePart>LOVELOCK, CHRISTOPHER.</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <name type="personal">
    <namePart>WIRTZ, JOCKEN, COAUT.</namePart>
  </name>
  <name type="personal">
    <namePart>PINEDA AYALA, LETICIA ESTHER, TR.</namePart>
  </name>
  <typeOfResource/>
  <originInfo>
    <place>
      <placeTerm type="text">MEXICO</placeTerm>
    </place>
    <publisher>PEARSON EDUCACION</publisher>
    <dateIssued>2009</dateIssued>
    <edition>6</edition>
    <issuance/>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">spa</languageTerm>
  </language>
  <physicalDescription>
    <extent>XXII, 647 P. 28 CM</extent>
  </physicalDescription>
  <note type="statement of responsibility">POR CHRISTOPHER LOVELOCK Y JOCKEN WIRTZ ; TRADUCCION DE LETICIA ESTHER PINEDA AYALA</note>
  <note>TRADUCCION AUTORIZADA DE LA EDICION EN IDIOMA INGLES TITULADA SERVICES MARKETING, 6a. EDICION POR CHRISTOPHER LOVELOCK Y JOCKEN WIRTZ</note>
  <note>INCLUYE NOTAS. \ INDICE DE NOMBRES : P. 636-641. \ INDICE ANALITICO : P. 642-647</note>
  <note>5</note>
  <subject>
    <topic>ADMINISTRACION DE MERCADEO -- PROBLEMAS, EJERCICIOS, ETC</topic>
  </subject>
  <subject>
    <topic>PROFESIONES -- MERCADEO -- PROBLEMAS, EJERCICIOS, ETC</topic>
  </subject>
  <subject>
    <topic>INDUSTRIA DE SERVICIOS -- MERCADEO -- PROBLEMAS, EJERCICIOS, ETC</topic>
  </subject>
  <subject>
    <topic>SERVICIO AL CLIENTE -- MERCADEO -- PROBLEMAS, EJERCICIOS, ETC</topic>
  </subject>
  <classification authority="lcc">658.80076 L68</classification>
  <identifier type="isbn">ISBN (10) 970-26-1515-1 -- ISBN (13) 978-970-26-1515-6</identifier>
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    <recordCreationDate encoding="marc">241215</recordCreationDate>
    <recordChangeDate encoding="iso8601">20250115012107.0</recordChangeDate>
    <recordIdentifier source="OSt">ITTG13816</recordIdentifier>
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