KASAVANA, MICHAEL L. MANAGING FRONT OFFICE OPERATIONS/ POR MICHAEL L. KASAVANA Y RICHARD M. BROOKS - 7TH. ED. - LANSING, MICHIGAN: EDUCATIONAL INSTITUTE 2005 - XVI, 645 P. 23 CM INDICE ALFABETICO : P. 603-612 ISBN: ISBN 978-0-86612-265-8 Subjects--Topical Terms: GESTION DEL HOTEL. LC Class. No.: 647.94068 K37