TY - GEN AU - KASAVANA, MICHAEL L. AU - BROOKS, RICHARD M., COAUT. TI - MANAGING FRONT OFFICE OPERATIONS/ SN - ISBN 978-0-86612-265-8 AV - 647.94068 K37 PY - 2005/// CY - LANSING, MICHIGAN: PB - EDUCATIONAL INSTITUTE KW - GESTION DEL HOTEL N1 - INDICE ALFABETICO : P. 603-612 ER -