@book{2128,
	author = {CHIAVENATO, IDALBERTO.},
	title = {INTRODUCCION A LA TEORIA GENERAL DE LA  ADMINISTRACION/ },
	publisher = {MCGRAW-HILL},
	year = {1989},
	address = {BOGOTA ; MEXICO: },
	edition = {2},
	note = {INCLUYE INDICE.}
}