@book{3011,
	author = {VELAZQUEZ TRUJILLO, SABINO.},
	title = {LA CALIDAD TOTAL EN LA ENSEÑANZA DE LA    INGENIERIA/ },
	publisher = {EL AUTOR},
	year = {1993},
	address = {TUXTLA GUTIERREZ, CHIAPAS: },
	note = {COPIA FOTOSTATICA.}
}