@book{4991,
	author = {GROUARD, BENOIT. and MESTON, FRANCIS.},
	title = {REINGENIERIA DEL CAMBIO : },
	publisher = {ALFAOMEGA},
	year = {1996},
	series = {COLEC. ESTRATEGIA Y GESTION COMPETITIVA},
	address = {COLOMBIA ; MEXICO: },
	note = {BIBLIOGRAFIA: P. 231-232}
}