@book{8593,
	author = {MORENO-LUZON, MARIA D. and PERIS BONET, FERNANDO J.},
	title = {GESTION DE LA CALIDAD Y DISEÑO DE ORGANIZACIONES : },
	publisher = {PEARSON},
	year = {\\\\},
	address = {MADRID ; MEXICO: },
	note = {INCLUYE INDICE.}
}